Refund Policy

I think you'll love everything in the Praline's Backyard Store however there is a small possibility you might not.  Please email me at

I will accept returns within 7 days starting from the date of delivery of your items.  I know your goal is to support Praline's Backyard Foundation's mission to provide pet services to survivors of domestic violence and cage-free boarding and want as many funds as possible to go to that cause, we ask that customers take on the responsibility for return shipping costs. Items must be returned unused, with all original tags attached and in a re-saleable condition. Please allow 2-weeks to process the return and see the credit on your account. 

And custom or sale items are final.